To participate in the competition:
You can also participate in the competition for free by post. To do so, send your name, address, telephone number, email address, and answer to the competition question to the following address:
15 Ketley Town, Telford, England, TF1 5HN
Entries must be sent through first or second-class post. Mass submissions are not accepted and will be considered as one single entry. If you want to enter multiple times for free, you may do so up to the limit specified for the number of entries. Each free entry must be sent separately.
For more information on the free postal entry option, please refer to the following link: Postal Entry Route
The winner will be notified through either telephone or email within 48 hours after the competition closes. If you update any of your contact information before the end date, please inform us. We will attempt to reach you using the information provided. If we are unable to contact you within 14 days of the close date, we reserve the right to select a different winner, and you will forfeit your claim to the prize.
The start and end dates of the competition are indicated on the website. The close date will not be extended, even if all entries have not been sold. In case of unforeseen circumstances, the live draw may be postponed, and this will be announced on our social media channels. If the competition sells out ahead of time, the live draw may be moved up to an earlier date.
The competition is restricted to individuals residing in the United Kingdom or the Republic of Ireland and who have attained the age of 18. Additionally, those who work for the company or its agents, suppliers, or their immediate families and households are not permitted to enter.
The prizes are thoroughly described on the website. In the event that the prize becomes unavailable, we reserve the right to provide a substitute prize of equal or greater value.
When a cash alternative is available, it will be indicated in the competition page. If a cash alternative is not explicitly stated and the winner requests it, we will make an effort to provide one.
We use your data solely for managing the competition and distributing prizes. We do not utilize it for any other purposes. We will only share your information with third parties if it is necessary for conducting the competition. For further information on our data usage, you may refer to our Privacy Policy. In the event that you are the winner, we may need to provide your details to the Advertising Standards Authority to prove that the competition was administered and prizes were awarded in a fair manner. You have the option to opt out of us using your data at any time. However, if you request to have your information removed from our database before the competition closing date, you will forfeit your eligibility for the competition and not be eligible for a refund of your entry fee.
Participation in promotional activities is optional. With your consent, we would love to share your joy on our website and social media platforms. Even if you choose not to participate in promotional activities, we may still need to share your information with the Advertising Standards Authority to demonstrate that the competition was administered and prizes were awarded fairly.
Keep in mind that the competition question has been designed to be challenging in order to comply with legal requirements. If your answer is incorrect, you will not be eligible for the prize drawing and will not receive a refund for your entry fee. However, you may choose to try again if you wish.
You are free to participate in the competition as many times as you want up to any limit we specify. We encourage you to have fun with the competition and not exceed your budget.
All individuals who provide the correct answer to the question will be eligible for the prize draw. The winner will be randomly selected from all entries with correct answers. Google's random number generator will be used to choose a winning number.
Your chances of winning depend on the number of entries in each competition, as well as your own entries. For example, if the maximum number of entries is 100, having one correct entry would give you a chance of 1 in 100 to win. Buying more entries will increase your chances, so if you purchase 10 entries, your chance would become 10 in 100. Keep in mind, many participants may not answer the question correctly, which could further increase your chances of winning. As an example, if 5 people got the answer wrong but each bought 1 entry, your chance of winning with one correct entry would improve to 1 in 95.
This is not a game of chance like a lottery or a free prize draw. Instead, it's a prize competition where you must demonstrate your skill, knowledge, or judgement to have a chance of winning. The law requires the competition question to be challenging so that many people will either get the answer wrong or choose not to participate. As a result, those who provide a correct answer will have better odds of winning.
After purchasing your tickets, you will receive a confirmation email which will include your ticket numbers. This usually happens within 10-15 minutes. However, during times of high demand, it may take a couple of hours to receive the email. If you haven't received a confirmation email about your entry, please reach out to us at [email protected] or through the Contact Us page on our website.
We do not offer refunds of the entry fees.
The prizes are thoroughly described on the website. In the event that the prize becomes unavailable, we reserve the right to provide a substitute prize of equal or greater value.
On the basket page, if you have Credit available on the website, the option to "Apply Credit" or "Remove Credit" (if already applied) will be displayed in to the payment summary section.
If you have any questions that have not been answered here, please reach out to us at [email protected] or through the Contact Us page on our website and we will happily answer them for you.